Please take my review for what what it's worth. Although I've been to this place twice, I've not yet had work performed by them. The first trip occurred in Jan of 2014 when I took my 5 year old Honda in for an oil change and was told the cylinder head needed to be replaced. Very serious. Very expensive. I took it elsewhere for a 2nd opinion and it turned out the head was fine, but one of the valves was stuck. That was 30,000 miles ago. More recently, I bought a used car for my teenage son for $1,500. I knew the front end needed work when I bought it. I decided to try Honest-1 again. Cost at H-1 to replace right and left strut assemblies and sway bar links was just under $1,100. I wasn't prepared to put that much into the car, so I went elsewhere and the total bill was $545. To be fair to H-1, their quote was for high-end strut assemblies at $288 each. I asked for lower-end struts at other place believing the old car wasn't in need of top line parts. The mechanic at the other place said his work and parts have same 12 month/12,000 mile warranty, so he's particular about the parts he uses, but agreed with me and chuckled at the idea of putting expensive struts on a car with so many miles on it. The lower end strut assemblies were $165 each and his labor cost was much lower. My experience with H-1 is that they are very nice and seem to have a sincere desire to service their customers. But I believe they are over-priced and urge caution when told of need for significant repairs.