I just want to thank Scott, Tony & the crew that fixed my car. I was having these issues for months & the dealership that I went to couldn't even figure it out. Scott told me it might take a little longer because they had to get the part they needed at the dealership & that takes awhile. I brought my car in on a Tuesday night & I my keys were in hand by Thursday night. It is so helpful that they have loaner cars. That was a stress for me & they took very well care of my needs. Thank you, Tony for catching the mistake & being honest and refunding me my money. Thank you again to the crew that took care of my Ford escape!