I was told several months ago I had a cracked valve cap/cover and that it would be a $400-$500 repair. So I saved up and went back to get it replaced and they took another look and said the cap was fine so they didn't need to do any work! Now, a repair business that DIDN'T have Honest in their name would have just charged me anyway even if the work wasn't needed (or done) because I would not have known any different, but as I've found again and again, I am treated fairly and honestly even though they KNOW I know nothing about my car. I trust people like these guys to take good care of my car/my safety.