I had the most positive, friendly, honest and clear conversation with Brad regarding my Hyundai Tucson and the A/C system issues I was having. I made my appointment online and showed up at the assigned time on Monday afternoon. Brad explained what they would do and what the next steps would be. I got a call first thing Tuesday morning telling me my worst fears were being realized... compressor and dryer needed to be replaced. Ugh - $$$! So we discussed the pricing, timing and options to proceed. I gave him the go ahead and Wednesday morning my car was ready to go! Great communication throughout and no surprises along the way. Everyone in that shop is so friendly and easy to work with. Truly genuine and I would not hesitate to go back or refer anyone! Thanks guys!