Very good based on oil change for $23. I was impressed as I called to get an appointment for a basic oil change, They were able to get me in right away, within 1 hr, fair price at under $25 out the door, Very NICE waiting room with nicer than dealer quality amenities, I noticed candy, snacks, coffee, hot chocolate, and even kids snacks! Separate kids area with books, dvd and tv, color crayons, ect. VERY NICE couches with big TV and cable set to FOX NEWS- I walked to great clips to get hair cut, returned for the normal "up sale pitch", and to cash out. I waited less than 5 minutes, was presented a $650 suggested estimate, 100k tune up, rear shocks, and air filter. I believe my 2007 Chrysler Town and Country 110k miles needs all suggested work and I also think I was quoted a FAIR price, I was not able to do it all at that time, I agreed to air filter but it was not in stock and didn't want to wait 30 minutes. We all hate going to the shop (time, cost, honest suggestions) but I will say the atmosphere here was very comfortable. I was asked for the sale professionally, I was offered a ride home with work completed same day, when I declined I was treated with respect and staff had a smile at all times, when I left there was a nice note and a request for future business stapled to a bag of Gardettios. Above and beyond customer service! I will return for future work and I have worked in the auto industry as a sales manager for 16 yrs. Very nice concept, FOCUSED on customer service, repeat, and referral business.