First time there....got a synthetic oil change. From my experience, I have a hard time trusting auto service places. The name of this place is good 'Honest 1'. Will have to try them a few more times and see. My previous place Tires plus was good for a while...then the people I knew left and back to square one. Too much dishonesty and up selling in this auto service business. Just know that...when using a coupon for any service....other things like shop supplies, disposal charges, etc. are added and final price is much different.