Blaine Auto Repair

updated hours:
Mon - Fri: 7:00 AM - 6:00 PM
5

Thanks for the 5 stars Patricia!

- Honest-1 Auto Care Blaine
5

Awesome service. Shuttle service was great and unexpected. So helpful when you are already stressed about car issues. They also fixed my car same day. Thank you so much honest1! I will forever be a customer.

Thanks Chrystal! We're happy we could help you out! Typically we can offer same day service as long as parts are available.

- Honest-1 Auto Care Blaine
5

I had brake work done 9 months earlier. Brakes began to squeak. Upon calling Honest1 they got me in and fixed the problem. No charges were discussed at all. Very happy how they stood behind their work.

Thanks Bill! We're happy we could warranty your brakes!

- Honest-1 Auto Care Blaine
5

My service was wonderful! The service advisor Nick D and technician Sam L sold me and installed a new Interstate battery and cleaned the terminal ends with a battery protection spray in my car on one of the coldest days of the year! My car did not start 2 times this last month and it was decided I needed a new battery! They were so kind and helpful! I’m 74 years old and needed someone trustworthy to help me! They were the ones!! Car so far starts just great yet! I thank you for your honest and kind gentlemen who helped me out!! Total cost was $162.17!

Thank you Mary! We happy to have your business!

- Honest-1 Auto Care Blaine
5

Great service. Brad said he would take care of me and he did.

Thanks Peggy! We appreciate your business and are happy we could get you a new battery!

- Honest-1 Auto Care Blaine
5

Excellent service as usual. Went above and beyond. Always professional.

Thanks Robert! We appreciate your repeat business!

- Honest-1 Auto Care Blaine
5

Thanks Bruce! We appreciate the 5 stars!

- Honest-1 Auto Care Blaine
5

Thanks Jenna! We appreciate your business and positive rating!

- Honest-1 Auto Care Blaine
5

My vehicle had to be toed in because it was running so rough and I was given a free loaner The main problem turned out to be the distibuter which was still under warranty from 18 months ago. PTL for the 36 months warranty!!! A leaking radiator was also replaced. Great job done by a great company. Thank you Hoest-1.

Thanks Wayne- we're happy we could take care of your issues! We appreciate you coming back to us!

- Honest-1 Auto Care Blaine
1

I dropped off the vehicle Friday told him what the problem was. that we had this problem in the past. Didn't hear from him all day. I called right before closing and they said that they hadn't even looked at it yet. That was after telling them that my daughter lives in Alexandria Minnesota the reason why I brought it in was they said that they could get it looked at that day. So when I called to ask when I could come pick it up he said we haven't even looked at it yet. I said oh I don't know what I'm going to do now my daughter lives in Alexandria and she needs a car he says well we could give her a loaner car. I said I'm over an hour away and you're closing in 10 minutes They probly should have communicated that to begin with. so I guess I'm going to have to figure out something else for transportation.Then he proceeded to tell me that they were closed on the weekends due to Covid. I totally understand we're living in strange times right now so it was not a big deal so I told him that's fine it is what it is I got things figured out and to call me and Monday and let me know what the he gets figured out. Monday came and went didn't hear anything from him thank God that I had a car to give my daughter to take with her when she left. Tuesday comes rolling around no call still. I call them finally at 3:30. he tells me that they couldn't figure out what the problem was that they had driven it around and couldn't figure it out. I told him that it was the traction control sensor that we have had this issue in the past and that is what We believe it to be and that it only does it when the roads are icy. Therefore driving it around on roads that aren't icy of course they wouldn't be able to see the problem. I seriously want to speak to the owner of this company because he has absolutely lazy staff taking care of the phones and front desk and if he doesn't do something about it he's gonna lose business because of it. I'm sure this company is a good company but whoever he has working the front desk is just pure laziness. They have zero communication skills and that will cause anger with his clients I know it did me. because I have been without a car for my daughter for 5 days and inconvenienced my schedule so that she could have my car all to hear that they did nothing with the car so now I'm gonna take the car a Subaru and for some reason I think they're gonna figure it out. Hummmmmmmm just lost a potential client that lives 4 blocks away.

We're very sorry for your negative experience but we appreciate your feedback and will use this to improve going forward. It sounds like we missed the mark on communication but we want you to be aware that we did look into the reported problems with your Subaru and were unable to confirm any issues. Intermittent problems can come and go for a variety of possible reasons and can take some time to properly diagnose the root cause of the issue. We don't just replace parts and hope problems go away which is why we always start with diagnostic testing and test drives to ensure we fix the problem right the first time.

- Honest-1 Auto Care Blaine
Honest-1 Auto Care Blaine is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Honest-1 Auto Care Blaine (763) 862-8411 if you have any issues in accessing any area of our website.