Like dealing with old fashioned "home town-always known you" shop on the corner. Good inspection..... (didn't know about right ball joint issue), no hard over-sell ( got oil change ) and a list of "what should be next". used to deal with "Roy's Oak Park Standard" ....long ago.... sat where the CVS Pharmacy is now. Nice to have a 'Wrench" back in the neighborhood.
Work was done in a timely and informative manner.
Sent my wife in to get the work done.
Didn't get a window sticker for the oil change.
SERVICE WAS COMPLETED IN A TIMELY MANNER.
I thought the service was just fine, and the CSR explained everything to me. I was a little disappointed that I didn't receive a notice of if any of my fluid levels were low, and also disappointed that they failed to mention the two lights that were on in my dash. My wife was just at a competitor who did both of the above for a lower fee.
My Jeep Cherokee wouldn't start, so I had it towed in. They were busy but they diagnosed the problem and had the starter replaced that afternoon! The staff is always friendly and helpful and the work is done correctly and at a fair and reasonable price. We have taken all of our cars there since they opened and we have always been very happy with the service.
Honest 1 was able to replace my car's rotors and brake pads for $300 less than what the dealer had quoted. I am taking my car at Honest 1 for any repairs that I need in the future
Prompt, courteous, and skilled staff, accurate estimate, nice loaner car, comfortable waiting area. Absolutely no complaints - great repair shop!
Please take to work with
Love it here. Nice people. Great pricing.